877com Privacy Policy

1 Who We Are

877com is an online gaming and entertainment platform accessible at 877com.app. The platform offers casino games, slots, fish games, live casino tables and promotional content tailored for players in Pakistan. When we refer to "877com", "we", "us" or "our" in this policy, we are referring to the operator of the 877com platform.

This Privacy Policy applies to all players who create an account on 877com, all visitors who browse the platform without registering, and anyone who contacts 877com through our support channels. It covers data collected through the website at 877com.app, the Android app, and the iOS web app.

For questions specifically about your account data or any privacy-related concerns, you can reach our support team through the live chat feature available on the platform at any time.

2 What Personal Data We Collect

877com collects personal data at different points in your relationship with the platform. The types of data collected depend on how you interact with us — whether you are simply browsing, registering an account, making a PKR deposit, or contacting support.

We do not collect data that is not necessary for the purposes described in this policy. We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required by law for identity verification purposes.

3 Why We Collect Your Data

Every piece of data we collect has a specific, legitimate purpose. We do not collect information speculatively or for purposes unrelated to operating the 877com platform. The main reasons we process your personal data are:

• Account management: To create and maintain your player account, verify your identity and process your login securely.
• Payment processing: To facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods.
• Platform security: To detect and prevent fraud, money laundering, duplicate accounts and other prohibited conduct as described in our Terms and Conditions.
• Customer support: To respond to your queries, complaints or requests submitted through live chat or email.
• Responsible gaming: To monitor for patterns that may indicate problematic gaming behaviour and to apply self-exclusion or cooling-off requests effectively.
• Platform improvement: To understand how players use the platform so we can improve game selection, navigation and overall experience.
• Promotions and bonuses: To verify your eligibility for offers, track wagering progress and ensure bonuses are used fairly.

4 Payment Data & PKR Transactions

All transactions on 877com are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or any other supported payment method, certain financial data is processed to complete the transaction.

877com does not store your full JazzCash or Easypaisa account credentials, full bank card numbers or mobile wallet PINs on our own servers. Payment credentials are handled directly through the secure systems of the respective payment providers. What 877com retains is a record of the transaction — the amount in PKR, the payment method type used, the date and time, and the transaction reference — purely for account management, fraud prevention and dispute resolution purposes.

• Transaction records are kept for as long as your account is active and for a defined period after closure, as described in Section 8.
• If a withdrawal cannot be processed back to your original payment method, support will request additional identity verification before exploring alternatives.
• Third-party payment processors operate under their own privacy policies. We recommend reviewing the privacy terms of JazzCash, Easypaisa or your bank directly for information about how they handle your data.

5 Cookies & Technical Tracking

877com uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players interact with different areas of the site. Cookies are small text files stored on your device when you visit a website. They are not harmful and do not contain your personal financial information.

The types of cookies used on 877com include:

• Essential cookies: Required for core platform functionality — keeping you logged in during a session, remembering your account preferences and enabling secure access. These cannot be disabled without breaking the platform.
• Analytics cookies: Help us understand which pages and game categories are most visited, how long sessions last and where players encounter difficulties. This data is aggregated and does not identify you individually.
• Functional cookies: Remember choices you have made, such as language or display preferences, to make your next visit more convenient.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the platform normally. Blocking analytics cookies will not impact your gaming experience but does reduce our ability to improve the platform based on real usage data.

6 Sharing Your Data

877com does not sell your personal data to third parties. We do not share your information with external organisations for their own marketing purposes. Your data is shared only in specific, limited circumstances that are necessary for the platform to function or for legal compliance:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive the minimum data required to process your PKR transactions. Each operates under its own privacy framework.
• Identity verification services: Where automated or manual identity verification is required, we may use a third-party verification provider. Only the data necessary to complete verification is shared.
• Fraud prevention and security: In cases of suspected fraud, money laundering or serious terms violations, relevant data may be shared with financial institutions or security partners as part of an investigation.
• Legal obligations: If required by applicable law or a lawful authority request, 877com may be required to disclose certain account data. We will only do so to the extent required by law and will not volunteer information beyond what is legally necessary.
• Platform technology partners: Technology providers who help run the 877com infrastructure — such as hosting providers or game content suppliers — may process certain technical data under strict data processing agreements.

7 How We Protect Your Data

877com takes data security seriously. The platform uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the 877com platform is protected using SSL/TLS encryption. You will see the padlock icon in your browser confirming a secure connection.
• Encrypted password storage: Passwords are never stored in plain text. They are hashed using secure one-way algorithms so that even our own team cannot read your password.
• Access controls: Access to personal data within 877com is restricted to staff and systems that genuinely need it to perform their function. Access logs are maintained and reviewed.
• Session security: Account sessions expire after periods of inactivity, and suspicious login attempts from unfamiliar devices or locations are flagged for additional verification.

No online platform can guarantee absolute security — digital risk cannot be entirely eliminated. What we can commit to is that we apply reasonable, current best practices to protect your data at every stage of its lifecycle on our systems.

If you suspect that your account has been accessed by someone else, contact support immediately via live chat so we can lock your account and investigate without delay.

8 How Long We Keep Your Data

877com retains personal data for as long as it is needed to fulfil the purposes for which it was collected, or for as long as required by our legitimate operational and compliance obligations. The general principles governing retention are:

• Active accounts: All personal and account data is retained for the full duration that your account remains open and active on the platform.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period after account closure to support any dispute resolution, audit or investigation that may arise.
• Self-excluded accounts: Where an account has been closed at the player's request for responsible gaming reasons, data is retained for the period necessary to honour the self-exclusion and prevent re-registration during that period.
• Support communications: Customer support chat logs and email correspondence are retained for a reasonable period to provide context for future support interactions and for quality assurance purposes.
• Inactive accounts: If an account has had no login or activity for an extended period, we may contact you before considering the account dormant. Data associated with dormant accounts is handled in line with our internal retention schedule.

When data is no longer required, it is deleted or anonymised so that it can no longer be associated with your identity.

9 Your Rights Over Your Data

As a player on the 877com platform, you have specific rights in relation to your personal data. These rights can be exercised at any time by contacting our support team through live chat or email:

We will respond to all data rights requests within a reasonable period. In some cases — particularly for deletion requests — we may need to verify your identity before acting to prevent unauthorised data modification.

10 Minors & Age Verification

877com is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a required step in the account registration and identity confirmation process. If we identify that an account has been created by someone under 18, the account will be immediately closed, data will be handled in line with our safeguarding obligations, and any deposits will be returned where possible.

If you are a parent or guardian and believe that a minor has created an account on 877com using your details or their own, please contact support immediately via live chat. We will investigate and take prompt action. Please do not share your account login credentials with anyone, including family members who may be under 18.

11 Changes to This Privacy Policy

877com may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable legal requirements. When we make updates, the revised policy will be published on this page with an updated effective date shown at the top.

For changes that materially affect how your personal data is used — for example, if we were to begin sharing data with a new category of third party — we will make reasonable efforts to notify registered players in advance via email or an in-platform notification. For minor clarifications or formatting updates, the change will simply be reflected in the published policy without a separate notification.

Continuing to use the 877com platform after a policy update has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account and request data deletion.

12 Contact & Privacy Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data has been handled, you can reach 877com through the following channel:

We aim to respond to all privacy-related queries within a reasonable timeframe. If your query relates to a data rights request — such as access, correction or deletion — please note that we may need to verify your identity before processing the request. This step is in place to protect you and prevent unauthorised changes to your account data.

For broader context about how your account data is used in relation to bonuses, wagering and platform rules, please also review the Terms and Conditions and Responsible Gaming pages.